Frequently asked questions

Question 1

Do I need previous diving experience to join your activities?

Accepted Answer

No. We offer experiences and courses for all levels, including beginners with no prior experience. Our team will guide you every step of the way.

Question 2

How old do I need to be to dive or snorkel?

Accepted Answer

Minimum age depends on the activity. Snorkeling typically starts from age 6, while scuba diving courses usually start from age 10.

Question 3

Is diving safe for beginners?

Accepted Answer

Yes. All beginner activities are conducted in controlled conditions and led by certified professionals following strict safety standards.

Question 4

What equipment is included, and do I need to bring my own?

Accepted Answer

Most activities include essential equipment. You're welcome to bring your own gear, but rentals are available if needed.

Question 5

How long does a typical dive or course last?

Accepted Answer

Guided dives usually last 2–4 hours. Courses range from one day to several weeks, depending on the certification level.

Question 6

What should I bring with me on dive day?

Accepted Answer

Bring swimwear, a towel, sunscreen, water, and a positive attitude. We'll take care of the rest.

Question 7

Are there medical requirements for diving?

Accepted Answer

Some courses require a basic medical questionnaire. Certain conditions may require medical clearance from a physician.

Question 8

Can I dive if I can't swim well?

Accepted Answer

Basic swimming ability is required for scuba courses. Snorkeling and introductory experiences are more flexible but still require comfort in the water.

Question 9

What is your cancellation or rescheduling policy?

Accepted Answer

Cancellations or rescheduling must be made at least 24–48 hours in advance. Policies may vary by activity.

Question 10

Do you offer private or group experiences?

Accepted Answer

Yes. We offer private dives, family programs, and group packages tailored to different needs and skill levels.

Question 11

Can I dive if I'm flying soon?

Accepted Answer

Yes, but surface intervals apply. Generally, we recommend waiting at least 18–24 hours after diving before flying.

Question 12

How do I book a course or experience?

Accepted Answer

You can book online, contact us directly, or visit our dive center. Our team will help you choose the right option.

Question 13

What language are the courses and briefings conducted in?

Accepted Answer

Courses and briefings are available in English, and additional languages may be offered upon request, depending on instructor availability.

Question 14

What happens if weather or sea conditions are unfavorable?

Accepted Answer

If conditions are unsafe, activities may be rescheduled or refunded. Safety always comes first.

Question 15

Can non-divers join or watch the activities?

Accepted Answer

Yes. Friends or family are welcome to join as snorkelers or remain on-site during training or dives.

Question 16

Do you offer photo or video services?

Accepted Answer

Yes. Professional photo and video packages are available so you can capture and relive your underwater experience.